psu02

Question 1

“A Bachelors Degree in business or related field, 3 years management experience and ability to handle stressful situations” would be an example of a

job description

job specification

job analysis

job opportunity

Question 2

“Greet customers, take orders, serve food, ensure customer satisfaction and other duties as assigned” would be an example of a

job description

job specification

job analysis

job opportunity

Question 3

Weaknesses are

good things happening inside the company

good things happening in the company’s environment

bad things happening in the company’s environment

  bad things happening inside the company

Question 4

Threats area

good things happening inside the company

good things happening in the company’s environment

bad things happening in the company’s environment

bad things happening inside the company

Question 5

“To sell more blankets” is

a good goal because it will mean more money

a good goal because people need blankets

not really a good goal because blankets are not trendy

  not really a goal because it is not specific or timed

Question 6

A SWOT analysis

examines the need for new recruits

leads to a decision regarding who will be layed off

is performed by matching internal and external resources

examines the good and bad things happening inside and outside of a company

Question 7

If you are examining the supply of workers, both internal and external, and comparing them to the company’s future need for human resources, you are performing

  Human Resource Planning

job analysis

SMART analysis

SWOT analysis

Question 8

In times of worker shortages, which is the LEAST likely action a company would take?

creative recruiting

  early retirement

compensation incentives

training programs

Question 9

A whistleblower

reveals the unethical actions of a company

performs time and motion studies

is someone in the Information Age who abides by Scientific Management principles

is a person who has been promoted into management

Question 10

Which of the following approaches to job analysis is often the most appropriate choice?

questionnaire

observation

interview

a combination of methods

Question 11

OSHA

is the largest union in the United States

was created during the Human Relations Movement

works with employers and employees to create a safe work environment

all of these are true about OSHA

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