PSU01

Quiz 1

Question 1

3 / 3 pts

The staffing function involves

  

job analysis and design

 

  

recruitment

 

  

selection

 

  

all of these are part of the staffing function

 

 

Question 2

3 / 3 pts

Reading applications, conducting interviews and administering relevant tests are tasks completed by

  

someone performing the selection function

 

  

shareholders

 

  

people in the Agricultural Era

 

  

someone who is in charge of job analysis

 

 

 

Question 3

3 / 3 pts

Training and development are often mentioned together because

  

they both involve providing workers with skills they need

 

  

you cannot conduct training without first completing development

 

  

training is important to recruitment and development is based on selection

 

  

all of these reasons are valid and true

 

 

Question 4

3 / 3 pts

Marketing, finance and other business functions are part of a company’s

  

internal environment

 

  

industrial environment

 

  

mission

 

  

social structure

 

 

Question 5

3 / 3 pts

The de­skilling of labor and specialization in one task in order to maximize efficiency was a key characteristic of

  

Scientific Management

 

  

Nepotism

 

  

Bureaucracy

 

  

motivation theories of the Industrial Era

 

 

Question 6

3 / 3 pts

Which of the following is NOT true about Maslow’s Hierarchy of Needs theory?

 

Its 5 needs range from physical to safety to social belonging to self esteem to self actualization.

  

It includes a deficit principle that says only unsatisfied needs motivate people.

 

 

It includes a progressive principles that says people move on to the next need as lower needs are fulfilled.

  

It has developed as a part of an experiment based on Scientific Management.

 

 

Question 7

3 / 3 pts

Helping employees to remain free from physical and emotional illnesses falls under the category of

  

health and safety

 

  

none of these answers are correct

 

  

labor relations

 

  

organizational development

 

 

Question 8

3 / 3 pts

The labor market for a company is best described as

  

potential employees located near a company

 

  

everyone everywhere

 

  

the population of a country

 

  

the opposite of outsourcing

 

 

Question 9

3 / 3 pts

Shareholders are best described as

  

the people who actually own a corporation through stock ownership

 

  

the people who work for a company

 

  

the people who care about a company’s success

 

  

none of these are true about shareholders

 

 

Question 10

3 / 3 pts

The Industrial Era

 

led to the development of Human Resources departments because they were required by law

 

led to the development of Human Resource departments because the vast number of people employed by factories required these departments in

  

led to people become decentralized as they moved out of cities

 

  

led to none of these things

 

 

Question 11

3 / 3 pts

The Hawthorne Experiments

  

showed that nepotism is clearly effective

 

  

showed that Scientific Management is the most efficient system for organization

 

 

led to the Human Relations movement in that is showed people worked harder when the felt special

  

all of these are true about the Hawthorne Experiments

 

 

Question 12

3 / 3 pts

Which of the following is NOT one of the five fundamental HRM functions?

  

staffing

 

  

compensation

 

  

safety and health

 

  

production

 

 

 

Question 14

3 / 3 pts

Nepotism

  

is the goal of Scientific Management

 

  

is the goal of bureaucracy

 

  

means you get your job based on who you know rather than what you know

 

  

all of these are true about nepotism

 

 

Question 15

3 / 3 pts

With which of the following would Frederick Taylor’, the Father of Scientific Management, agree?

  

provide financial incentives to motivate workers to work as hard as they can

 

  

find the “one best way” to do things and then do it

 

  

scientifically select, train and develop each worker

 

  

all of these are included in Taylor’s principles

 


Quiz 2

Question 1

3 / 3 pts

“A Bachelors Degree in business or related field, 3 years management experience and ability to handle stressful situations” would be an example of a

  

job description

 

  

job specification

 

  

job analysis

 

  

job opportunity

 

 

Question 2

3 / 3 pts

“Greet customers, take orders, serve food, ensure customer satisfaction and other duties as assigned” would be an example of a

  

job description

 

  

job specification

 

  

job analysis

 

  

job opportunity

 

 

Question 3

3 / 3 pts

Weaknesses are

  

good things happening inside the company

 

  

good things happening in the company’s environment

 

  

bad things happening in the company’s environment

 

  

bad things happening inside the company

 

 

Question 4

3 / 3 pts

Threats area

  

good things happening inside the company

 

  

good things happening in the company’s environment

 

  

bad things happening in the company’s environment

 

  

bad things happening inside the company

 

 

Question 5

3 / 3 pts

“To sell more blankets” is

  

a good goal because it will mean more money

 

  

a good goal because people need blankets

 

  

not really a good goal because blankets are not trendy

 

  

not really a goal because it is not specific or timed

 

 

Question 6

3 / 3 pts

A SWOT analysis

  

examines the need for new recruits

 

  

leads to a decision regarding who will be layed off

 

  

is performed by matching internal and external resources

 

  

examines the good and bad things happening inside and outside of a company

 

 

Question 7

3 / 3 pts

If you are examining the supply of workers, both internal and external, and comparing them to the company’s future need for human resources, you are performing

  

Human Resource Planning

 

  

job analysis

 

  

SMART analysis

 

  

SWOT analysis

 

 

Question 8

3 / 3 pts

In times of worker shortages, which is the LEAST likely action a company would take?

  

creative recruiting

 

  

early retirement

 

  

compensation incentives

 

  

training programs

 

 

Question 9

3 / 3 pts

A whistleblower

  

reveals the unethical actions of a company

 

  

performs time and motion studies

 

  

is someone in the Information Age who abides by Scientific Management principles

 

  

is a person who has been promoted into management

 

 

 

 

Question 11

3 / 3 pts

Which of the following approaches to job analysis is often the most appropriate choice?

  

questionnaire

 

  

observation

 

  

interview

 

  

a combination of methods

 

 

Question 12

3 / 3 pts

OSHA

  

is the largest union in the United States

 

  

was created during the Human Relations Movement

 

  

works with employers and employees to create a safe work environment

 

  

all of these are true about OSHA

 

 


Quiz 3

 

Question 2

3 / 3 pts

Pat does work for your company but is not an employee of the company. Pat

  

is an independent contractor

 

  

is a leased employee

 

  

is involved with operations that you outsource

 

  

could be any of these types of workers

 

 

Question 4

3 / 3 pts

The four­-fifths rule

 

means that there is an adverse impact if diverse groups are not hired at the rate of at least 80% of the best achieving group

  

is the rule for how much less women can be paid compared to men

 

  

means that people cannot be fired if they are 80% of the age of the oldest employee

 

  

dictates all of these

 

 

Question 5

3 / 3 pts

The procedure for communicating to employees the fact that job openings exist is known as

  

job bidding

 

  

job referrals

 

  

job posting

 

  

job analysis

 

 

Question 6

3 / 3 pts

Which of the following would likely lead to external recruiting

  

no lower level employees to promote

 

  

more people are needed because the organization is growing

 

  

the organization lacks employee diversity

 

  

all of these would likely lead to external recruiting

 

 

Question 7

3 / 3 pts

Executive search firms that help companies recruit higher level managers are often called

  

headhunters

 

  

cannibals

 

  

poachers

 

  

none of these

 

 

Question 8

3 / 3 pts

Which of the following could be a matter of diversity among employees

  

culture

 

  

age

 

  

religion

 

  

all of these are examples of diversity

 

 

 

Question 10

3 / 3 pts

The selection ratio is the number of people hired for a particular job compared to the individuals in the

  

applicant pool

 

  

population

 

  

workforce

 

  

general area

 

 

Question 11

3 / 3 pts

This type of interview has potential legal problems because of the likelihood of discussing ill­advised, potentially discriminatory information

  

directive

 

  

unstructured

 

  

stress

 

  

directive

 

 

Question 12

3 / 3 pts

Validity is the extent to which a test measures

  

reverse discrimination

 

  

quality candidates

 

  

what it claims to measure

 

  

consistent results

 Question 13

3 / 3 pts

Which type of test determines a person’s general reasoning ability, memory, vocabulary, verbal fluency, and numerical ability?

  

cognitive aptitude

 

  

psychomotor abilities

 

  

job knowledge

 

  

work­-sample

 

 

Question 14

3 / 3 pts

The assumption that past behavior is the best predictor of future behavior is a characteristic of which form of interview?

  

behavioral interview

 

  

group interview

 

  

stress interview

 

  

realistic interview

 

 

Question 15

3 / 3 pts

If a company fails to conduct a reasonable investigation of an applicant’s background, and then assigns a potentially dangerous person to a position in which he or she can inflict harm it may be guilty of

  

negligent retention

 

  

invalid supervision

 

  

negligent hiring

 

  

invalid referral

 

 

 

 
Quiz 4

Question 1

3 / 3 pts

Pat spends the first day of work learning about the company and the job as well as meeting people in the company. Pat’s first day

  

was a total waste of time

 

  

was spent in orientation

 

  

was a part of the evaluation process

 

  

earned Pat an extra day off with pay

 

 

Question 2

3 / 3 pts

Which of these provides learners with the knowledge and skills needed for their present jobs?

  

behavioral modification

 

  

development

 

  

training

 

  

education

 

 

Question 3

3 / 3 pts

Training and development

  

can be completed during orientation so that it is not needed again

 

  

is a cyclical on-­going process

 

  

should be completed only by HR personnel

 

  

is not needed if the person joins the company with college education

 

 

 

Question 5

3 / 3 pts

A T&D method in which participants are required to respond to specific problems they may encounter in their jobs by acting out real­world situations is referred to as

  

classroom training

 

  

internships

 

  

role playing

 

  

case study analysis

 

 

Question 6

3 / 3 pts

In the MIRRORS model, reinforcement means

  

periodically summing up what has been presented

 

  

people receive a reward for finishing the training

 

  

employees should have a reason for taking the training

 

  

only people who have some idea about the topic should be included in the training

 

 

Question 7

3 / 3 pts

Groups of employees who voluntarily meet regularly with their supervisors to identify production problems and recommend solutions are referred to as

  

survey feedback

 

  

quality circles

 

  

job enrichment

 

  

team building

 

 

Question 8

3 / 3 pts

Hanging explicit calendars is

 

not a form of sexual harassment IF no one compares employees to the calendar pictures

 

  

not a form of sexual harassment IF it does not refer to “quid pro quo”

 

  

only a form of sexual harassment if the calendar subjects are completely nude

 

  

a form of sexual harassment in that they can create hostile environments

 

 

Question 9

3 / 3 pts

Determining whether an employee’s work is satisfactory is known as

  

performance appraisal

 

  

job analysis

 

  

worker development

 

  

career development

 

 

Question 10

3 / 3 pts

When employees are incorrectly rated near the average or middle of the scale, this error is referred to as

  

leniency

 

  

central tendency error

 

  

halo error

 

  

recent behavior bias

 

 

Question 11

3 / 3 pts

Performance appraisals do not happen in a vacuum. Which of the following is the LEAST important consideration when establishing a performance appraisal process.

  

legal regulations

 

  

unions

 

  

corporate culture

 

  

stakeholders

 

 

 

 

Question 13

3 / 3 pts

A grievance procedure system is important because

  

employees need a formal, systematic way to express complaints and seek resolutions

 

  

arbitrators, mediators and ombudspersons will sue if they are not in place

 

  

employees will not get evaluated and promoted fairly without them

 

  

managers require them as part of their performance appraisals

 

 

Question 15

3 / 3 pts

According to the Hot Stove Rules, disipline whould be

  

progressive

 

  

carried out by the right person, such as the immediate supervisor

 

  

in a warm atmosphere

 

  

all of these

 


Quiz 5

 

Question 1

3 / 3 pts

Which of the following represents direct financial compensation?

  

10 vacation days per year

 

  

2% commission on all sales over $100

 

  

preferred parking space

 

  

use of a company car

 

 

Question 2

3 / 3 pts

Pat finds that other organizations tend to pay more for the same job Pat does. Which form of financial equity is lacking at Pat’s firm?

  

internal

 

  

employee

 

  

external

 

  

team

 

 

Question 3

3 / 3 pts

This type of compensation policy is based on the concept that if the organization can attract high quality, productive employees it will actually have lower per­ unit labor costs

  

market rate

 

  

pay leaders

 

  

pay followers

 

  

individual rate

 

 

Question 4

3 / 3 pts

A stock option

  

allows the holder of the option to buy company stock at a pre­-determined price

 

  

provides a form of compensation

 

  

gives executives holding stock options incentive to make the company perform well

 

  

does all of these things

 

 

Question 5

3 / 3 pts

Which of the following is true about compensation packages?

 

Financial compensation currently accounts for approximately 90% of the average worker’s package

  

pay, vacation and health insurance are legally required for all non­-exempt workers

 

  

pay, vacation and health insurance are legally required for all exempt workers

 

  

Benefits currently account for approximately 30% of the average worker’s package

 

 

Question 6

3 / 3 pts

This benefit usually represents the most expensive form of indirect financial compensation commonly provided to employees

  

employee services

 

  

health benefits

 

  

security benefits

 

  

unemployment compensation

 

 

 

 

Question 8

3 / 3 pts

This term describes a certain number of days each year that employees can use for any purpose they deem necessary

  

vacation

 

  

sick pay

 

  

paid time off

 

  

health time off

 

 

 

Question 10

3 / 3 pts

Which section of the labor agreement contains the means whereby employees can voice dissatisfaction with and appeal specific management actions?

  

grievance procedure

 

  

union security

 

  

employee security

 

  

management rights

 

 

Question 11

3 / 3 pts

The first step in the collective bargaining process is

  

ratifying the agreement

 

  

preparing for negotiations

 

  

negotiating

 

  

overcoming anticipated breakdowns

 

 

Question 12

3 / 3 pts

Mandatory bargaining issues are those which

 

fall within the definition of wages, hours, and other terms and conditions of employment

 

  

may be raised, but neither side may insist that they bargained over

 

  

are outlawed, such as the closed shop

 

  

involve company goals

  

Question 13

3 / 3 pts

Pat is not a member of a union, but is thinking of taking a job at a company where there is open shop. Pat will

  

be required to join a union before accepting the job

 

  

be required to join a union after accepting the job

 

  

be required to pay union dues regardless of union membership

 

  

not be required to join a union

 

 

Question 14

3 / 3 pts

Pat is a neutral third party who comes in and tries to help management and the union resolve their differences when they have reached an impasse. Pat can make a binding decision and essentially acts as a judge. Pat is

  

an arbitrator

 

  

a mediator

 

  

a delegator

 

  

a union steward

 

 

Question 15

3 / 3 pts

When a union loses its right to act as the exclusive bargaining representative of a group of employees, the process is referred to as

  

decertification

 

  

deauthorization

 

  

deaccreditation

 

  

decredentialling

 


Quiz 6

 

Question 1

3 / 3 pts

Job sharing

  

allows two people to share one full time position

 

  

allows people to work fewer days per week while still keeping a full time position

 

  

is a form of telecommuting

 

  

is available in virtual offices

 

 

Question 2

3 / 3 pts

Flextime allows

  

workers to adjust their hours to their own needs

 

  

two people to share a single full time job

 

  

retired people to come back to work

 

  

companies to get rid of workers who cannot work full time

 

 

Question 3

3 / 3 pts

A virtual office

  

means a company does not really exist

 

  

provides work spaces that can be used by any employee who is on site

 

  

cannot be used unless all workers are telecommuters

 

  

is primarily used in job sharing situations

 

 

 

Question 5

3 / 3 pts

When a corporation behaves as if it has a conscience, it is said to be

  

unconscionable

 

  

socially responsible

 

  

participative

 

  

charitable

 

 

Question 6

3 / 3 pts

A systematic assessment of a company’s activities in terms of social impact is called

  

a social audit

 

  

an ethics audit

 

  

a managerial audit

 

  

the social responsibility index

 

 

Question 7

3 / 3 pts

Everyone who has an interest in the company is called

  

a stakeholder

 

  

a stockholder

 

  

an investor

 

  

a holder

 

 

Question 8

3 / 3 pts

A joint venture

  

a form of licensing

 

  

is a form of franchising

 

  

is a partnership between two companies that go together to start a separate company

 

  

is a partnership with expatriates

 

 

Question 9

3 / 3 pts

“The boss is right because he is the boss,” is indicative of this orientation

  

high power distance

 

  

lower power distance

 

  

high uncertainty avoidance

 

  

low uncertainty avoidance

 

 

Question 10

3 / 3 pts

This problem can occur when an expatriate becomes disoriented due to differences in food, daily life, etc.

  

culture shock

 

  

expatriatism

 

  

collectivism

 

  

individualism

 

 

Question 11

3 / 3 pts

An employee who works at the company’s foreign branch

  

should be paid exactly like the local workers

 

  

should be paid exactly like the workers back home

 

  

should be given free housing and health care

 

  

could possibly be treated in any of these ways depending on the situation

 

 

Question 12

3 / 3 pts

Pat does not like to make decisions that could result in failure.

  

Pat has a high uncertainty avoidance orientation

 

  

Pat has a high power distance orientation

 

  

Pat is masculine

 

  

Pat is feminine

 

 

Question 13

3 / 3 pts

Pat is from Roseland, but works in Daisyland for a company headquartered in Lilacland. Pat is

  

a host-­country national

 

  

a third­-country national

 

  

collectivistic

 

  

ethnocentric

 

 

Question 14

3 / 3 pts

This approach puts the best person for the job in the position regardless of where the job is or the country from which the employee comes

  

ethnocentric

 

  

polycentric

 

  

geocentric

 

  

regiocentric

 

 

Question 15

3 / 3 pts

Payments that that entice workers to do their normal jobs, but do them faster, are known as

  

bongo bribes

 

  

grease payments

 

  

helpers

 

  

shockers

 

Contact Us

a2zAssignment Education Services
3768 SW, E16th Street
New York,10003, U.S.A

EmailSupport@a2zassignment.com

Ph: +1(786) 667-3215

WhatsApp: +1(786) 667-3215

Quick Links: