Human Resource Management

Question 1

3 / 3 pts

Which of the following represents direct financial compensation?

  

10 vacation days per year

   

2% commission on all sales over $100

   

preferred parking space

   

use of a company car

 

 

Question 2

3 / 3 pts

This form of equity is said to exist when employees are paid according to the relative value of their jobs within a given organization

  

internal

   

employee

   

external

   

team

 

 

Question 3

3 / 3 pts

The average pay that most employers provide for a similar job in a particular area or industry is called

  

pay followers rate

   

pay leaders rate

   

market rate

   

individual rate

 

 

Question 4

3 / 3 pts

The current trend in executive compensation is

  

indexed stock options

   

closed­-end stock options

   

improved base pay

   

performance-­based pay

 

 

Question 5

3 / 3 pts

Which of the following are legally required benefits

  

social security

   

workers’ compensation

   

unemployment insurance

   

all of these are required

 

 

Question 6

3 / 3 pts

This type of benefit plan is established by employers allows employees to deposit a certain portion of their salary into an account (before paying income taxes) so they can use those funds for eligible expenses.

  

exclusive spending accounts

   

health savings account

   

flexible contribution accounts

   

health contribution accounts

 

 

Question 7

3 / 3 pts

This plan, which can be considered as a benefit or pay depending on one’s point of view, allows employees to earn shares of stock or purchase them directly.

  

employee stock option plan

   

defined benefit plan

   

defined contribution plan

 

 

Question 8

3 / 3 pts

Fair Labor Standards Act of 1938

  

sets a minimum hourly wage rate

  

requires that overtime pay of 1.5 the normal wage be paid for work over 40 hours per week

 

states that its provisions regarding overtime do not apply to exempt employees

  

states all of these things

Question 9

3 / 3 pts

What document regulates the relationship between employer and employees for a specified period of time?

  

labor agreement

   

recognition agreement

   

mediation agreement

   

arbitration agreement

 

 

Question 10

3 / 3 pts

The first step in the collective bargaining process is

  

ratifying the agreement

   

preparing for negotiations

   

negotiating

   

overcoming anticipated breakdowns

 

 

Question 11

3 / 3 pts

Bargaining issues can be divided into three categories. Which of the following is NOT one of those categories?

  

mandatory

   

concession

   

permissive

   

prohibited

 

 

Question 12

3 / 3 pts

When an agency shop exists

  

employees must eventually join the union

  

each nonunion member in the bargaining unit must pay the union the equivalent of membership dues as a kind of tax

  

employees are required to join the union after six months

   

only union members can be hired

 

 

Question 13

3 / 3 pts

The difference between and arbitrator and a mediator is

  

insignificant ­- they are basically the same

  

an arbitrator can only make suggestions whereas a mediator has the power to make binding decisions

 

a mediator can only make suggestions whereas an arbitrator has the power to make binding decisions

 

an arbitrator represents the union side whereas a mediator represents management

 

Question 14

3 / 3 pts

When a union loses its right to act as the exclusive bargaining representative of a group of employees, the process is referred to as

  

decertification

   

deauthorization

   

deaccreditation

   

decredentialling

 

 

 Question 15

3 / 3 pts

Which of the following represents direct financial compensation?

  

10 vacation days per year

   

2% commission on all sales over $100

   

preferred parking space

   

use of a company car

 

 

Question 16

3 / 3 pts

Pat finds that other organizations tend to pay more for the same job Pat does. Which form of financial equity is lacking at Pat’s firm?

  

internal

   

employee

   

external

   

team

 

 

Question 17

3 / 3 pts

This type of compensation policy is based on the concept that if the organization can attract high quality, productive employees it will actually have lower per­ unit labor costs

  

market rate

   

pay leaders

   

pay followers

   

individual rate

 

 

Question 18

3 / 3 pts

A stock option

 

allows the holder of the option to buy company stock at a pre­-determined price

  

provides a form of compensation

  

gives executives holding stock options incentive to make the company perform well

  

does all of these things

 

 

Question 19

3 / 3 pts

Which of the following is true about compensation packages?

 

Financial compensation currently accounts for approximately 90% of the average worker’s package

 

pay, vacation and health insurance are legally required for all non­-exempt workers

 

pay, vacation and health insurance are legally required for all exempt workers

 

Benefits currently account for approximately 30% of the average worker’s package

 

Question 20

3 / 3 pts

This benefit usually represents the most expensive form of indirect financial compensation commonly provided to employees

  

employee services

   

health benefits

   

security benefits

   

unemployment compensation

 

Question 21

3 / 3 pts

This term describes a certain number of days each year that employees can use for any purpose they deem necessary

  

vacation

   

sick pay

   

paid time off

   

health time off

 

 Question 22

3 / 3 pts

Which section of the labor agreement contains the means whereby employees can voice dissatisfaction with and appeal specific management actions?

  

grievance procedure

   

union security

   

employee security

   

management rights

 

 

Question 23

3 / 3 pts

The first step in the collective bargaining process is

  

ratifying the agreement

   

preparing for negotiations

   

negotiating

   

overcoming anticipated breakdowns

 

 

Question 24

3 / 3 pts

Mandatory bargaining issues are those which

 

fall within the definition of wages, hours, and other terms and conditions of employment

  

may be raised, but neither side may insist that they bargained over

   

are outlawed, such as the closed shop

   

involve company goals

 

 

Question 25

3 / 3 pts

Pat is not a member of a union, but is thinking of taking a job at a company where there is open shop. Pat will

  

be required to join a union before accepting the job

   

be required to join a union after accepting the job

   

be required to pay union dues regardless of union membership

   

not be required to join a union

 

 

Question 26

3 / 3 pts

Pat is a neutral third party who comes in and tries to help management and the union resolve their differences when they have reached an impasse. Pat can make a binding decision and essentially acts as a judge. Pat is

  

an arbitrator

   

a mediator

   

a delegator

   

a union steward

 

 

Question 27

3 / 3 pts

When a union loses its right to act as the exclusive bargaining representative of a group of employees, the process is referred to as

  

decertification

   

deauthorization

   

deaccreditation

   

decredentialling

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