Human Resource Management

Question 1

3 / 3 pts

Which of the following represents direct financial compensation?

10 vacation days per year

2% commission on all sales over $100

preferred parking space

use of a company car

Question 2

3 / 3 pts

This form of equity is said to exist when employees are paid according to the relative value of their jobs within a given organization

internal

employee

external

team

Question 3

3 / 3 pts

The average pay that most employers provide for a similar job in a particular area or industry is called

pay followers rate

pay leaders rate

market rate

individual rate

Question 4

3 / 3 pts

The current trend in executive compensation is

indexed stock options

closed­-end stock options

improved base pay

performance-­based pay

Question 5

3 / 3 pts

Which of the following are legally required benefits

social security

workers’ compensation

unemployment insurance

all of these are required

Question 6

3 / 3 pts

This type of benefit plan is established by employers allows employees to deposit a certain portion of their salary into an account (before paying income taxes) so they can use those funds for eligible expenses.

exclusive spending accounts

health savings account

flexible contribution accounts

health contribution accounts

Question 7

3 / 3 pts

This plan, which can be considered as a benefit or pay depending on one’s point of view, allows employees to earn shares of stock or purchase them directly.

employee stock option plan

defined benefit plan

defined contribution plan

Question 8

3 / 3 pts

Fair Labor Standards Act of 1938

sets a minimum hourly wage rate

requires that overtime pay of 1.5 the normal wage be paid for work over 40 hours per week

states that its provisions regarding overtime do not apply to exempt employees

states all of these things

Question 9

3 / 3 pts

What document regulates the relationship between employer and employees for a specified period of time?

labor agreement

recognition agreement

mediation agreement

arbitration agreement

Question 10

3 / 3 pts

The first step in the collective bargaining process is

ratifying the agreement

preparing for negotiations

negotiating

overcoming anticipated breakdowns

Question 11

3 / 3 pts

Bargaining issues can be divided into three categories. Which of the following is NOT one of those categories?

mandatory

concession

permissive

prohibited

Question 12

3 / 3 pts

When an agency shop exists

employees must eventually join the union

each nonunion member in the bargaining unit must pay the union the equivalent of membership dues as a kind of tax

employees are required to join the union after six months

only union members can be hired

Question 13

3 / 3 pts

The difference between and arbitrator and a mediator is

insignificant ­- they are basically the same

an arbitrator can only make suggestions whereas a mediator has the power to make binding decisions

a mediator can only make suggestions whereas an arbitrator has the power to make binding decisions

an arbitrator represents the union side whereas a mediator represents management

Question 14

3 / 3 pts

When a union loses its right to act as the exclusive bargaining representative of a group of employees, the process is referred to as

decertification

deauthorization

deaccreditation

decredentialling

 Question 15

3 / 3 pts

Which of the following represents direct financial compensation?

10 vacation days per year

2% commission on all sales over $100

preferred parking space

use of a company car

Question 16

3 / 3 pts

Pat finds that other organizations tend to pay more for the same job Pat does. Which form of financial equity is lacking at Pat’s firm?

internal

employee

external

team

Question 17

3 / 3 pts

This type of compensation policy is based on the concept that if the organization can attract high quality, productive employees it will actually have lower per­ unit labor costs

market rate

pay leaders

pay followers

individual rate

Question 18

3 / 3 pts

A stock option

allows the holder of the option to buy company stock at a pre­-determined price

provides a form of compensation

gives executives holding stock options incentive to make the company perform well

does all of these things

Question 19

3 / 3 pts

Which of the following is true about compensation packages?

Financial compensation currently accounts for approximately 90% of the average worker’s package

pay, vacation and health insurance are legally required for all non­-exempt workers

pay, vacation and health insurance are legally required for all exempt workers

Benefits currently account for approximately 30% of the average worker’s package

Question 20

3 / 3 pts

This benefit usually represents the most expensive form of indirect financial compensation commonly provided to employees

employee services

health benefits

security benefits

unemployment compensation

Question 21

3 / 3 pts

This term describes a certain number of days each year that employees can use for any purpose they deem necessary

vacation

sick pay

paid time off

health time off

 Question 22

3 / 3 pts

Which section of the labor agreement contains the means whereby employees can voice dissatisfaction with and appeal specific management actions?

grievance procedure

union security

employee security

management rights

Question 23

3 / 3 pts

The first step in the collective bargaining process is

ratifying the agreement

preparing for negotiations

negotiating

overcoming anticipated breakdowns

Question 24

3 / 3 pts

Mandatory bargaining issues are those which

fall within the definition of wages, hours, and other terms and conditions of employment

may be raised, but neither side may insist that they bargained over

are outlawed, such as the closed shop

involve company goals

Question 25

3 / 3 pts

Pat is not a member of a union, but is thinking of taking a job at a company where there is open shop. Pat will

be required to join a union before accepting the job

be required to join a union after accepting the job

be required to pay union dues regardless of union membership

not be required to join a union

Question 26

3 / 3 pts

Pat is a neutral third party who comes in and tries to help management and the union resolve their differences when they have reached an impasse. Pat can make a binding decision and essentially acts as a judge. Pat is

an arbitrator

a mediator

a delegator

a union steward

Question 27

3 / 3 pts

When a union loses its right to act as the exclusive bargaining representative of a group of employees, the process is referred to as

decertification

deauthorization

deaccreditation

decredentialling


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